Frequently Asked Questions
Where do you source your botanicals?
All of our botanicals are handpicked right here in Alaska, from the pristine wilderness that inspires every product.
Are your products 100% natural?
We use natural ingredients, including safe, gentle preservatives like Optiphan to ensure product freshness and quality.
Are your products vegan?
Our formulas feature both plant-based ingredients and select animal-derived ingredients such as tallow and beeswax.
Are your products suitable for all skin types?
Yes! Our gentle, nourishing formulas are designed for all skin types, including sensitive skin.
Do you offer fragrance-free options?
Absolutely-many of our products are available fragrance-free for those who prefer it.
Can your products be used with other skincare brands?
Yes, our products can be easily incorporated into your existing skincare routine.
Are your products safe for pregnancy or breastfeeding?
Some of our products contain essential oils. If you are pregnant or breastfeeding, please consult with your healthcare provider before use.
What does small batch mean to you?
To me, small batch means every product is crafted with care and attention-made fresh in limited quantities to ensure the highest quality for your skin.
How often do you make new batches?
I make new batches all the time to keep everything as fresh and potent as possible.
What makes Alaskan botanicals special?
Alaska’s wild botanicals grow rapidly in a short season, resulting in uniquely potent and nutrient-rich ingredients for your skin.
Where do you ship from, and how long does shipping take?
All orders ship from Alaska, USA. Delivery typically takes 5–7 business days within the United States.
Do you ship internationally?
Currently, we ship within the USA only.
What is your return policy?
Due to the nature of our products, we do not accept returns. However, your happiness matters-please reach out if you have any concerns, and I’ll do my best to make it right.
How do you package your products?
We use tins, glass, and recyclable plastics to package our products, striving to be as eco-conscious as possible.
What should I do if I have a reaction to a product?
Stop using the product immediately and contact us-we’re here to help.
Do you offer samples or trial sizes?
Yes, absolutely! Reach out for more information about samples.
How can I contact you with questions?
You can always reach out through our contact form or email-we’re happy to help with any questions or concerns.